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Resolution 2005-31 RESOLUTION NO. 200S-31{R) A RESOLUTION OF THE CITY OF WYLIE, TEXAS, ESTABLISHING A POLICY ON EMPLOYEE USE OF E-MAIL AND INTERNET; REPEALING ALL POLICIES IN CONFLICT HEREWITH TO THE EXTENT OF SUCH CONFLICT; AND PROVIDING FOR AN EFFECTIVE DATE. WHEREAS, the City of Wylie has developed computer and other electronic systems to provide effective and efficient communications and to improve the work environment; and WHEREAS, the City of Wylie has made the computer and other electronic systems available to City employees, volunteers, and contractors in the performance of their duties; and WHEREAS, the City of Wylie has developed an e-mail and Internet policy to provide City employees, volunteers, and contractors with notice of its expectations about the use of the City's computer and other electronic systems. WHEREAS, the City Council is desirous of adopting this Resolution, which is entitled: "Employee Use of e-mail and Internet." NOW THEREFORE, BE IT RESOLVED BY THE CITY OF WYLIE THAT: SECTION 1. Purposes. The purposes of the City of Wylie's computer and other electronic systems, including, but not limited to, electronic mail r'e-mail1 and the Internet, are to provide efficient communications, and to improve work product. This policy addresses access to and the disclosure of information from such electronic systems. Among other things, this policy is intended to guide City employees, volunteers, and contractors in the performance of their duties. This policy serves as notice to the employees, volunteers, and contractors of the City of Wylie that all data, including any that is stored or printed as a document, is subject to audit and review. There is no expectation of personal privacy in the use of the Internet and e-mail systems when using computers or services provided by the City of Wylie. Resolution No. 2005-31(R) Establishing IntemetlE-Mail Usage Policy 1 Finally, this policy serves to delineate acceptable uses of the Internet and e-mail systems by City employees, volunteers, and contractors [collectively also referred to as "users" or "employees"] while using government-owned/leased equipment, facilities, Internet addresses, domain names, and/or e-mail services registered to or provided by the City of Wylie. It seeks to ensure that the use of the Internet and e-mail systems by City employees, volunteers, or contractors while conducting work for the City and/or while using City provided systems is consistent with the City of Wylie's policies, all applicable laws, and the individual user's job responsibilities. SECTION 2. Statement of Policy. The City of Wylie promotes Internet and e-mail use that enables employees, volunteers and contractors to perform City missions and encourages its employees, volunteers, and contractor personnel to develop Internet and e- mail skills and knowledge. It is expected that employees will use the Internet and e-mail to improve their job knowledge; to access scientific, technical, and other information on topics which have relevance to the City of Wylie; and to communicate with their peers in other government agencies, academia and industry on matters of relevance to their work for the City. (a) Responsible Use: Users are advised not to use the Internet or e- mail systems for any purpose, which would reflect negatively on the City or its employees. (b) Property of the City of Wylie: The City of Wylie's electronic mail and Internet systems are business tools. These systems shall be used in a professional manner for legitimate business purposes only and, at all times, remain the property of the City of Wylie. (c) Scope: This policy applies to: (1) All technical resources that are owned or leased by the City of Wylie that are used on or accessed from City premises, or that are used for City business. This policy also applies to all activities using any City paid accounts, subscriptions, or other technical services, such as Internet access and e-mail, whether or not the activities are conducted from City premises; and (2) All full or part-time employees of the City of Wylie, and volunteers and contractors who are authorized Resolution No. 2005-31 (R) Establishing IntemetlE-Mail Usage Policy 2 by their supervisors to use City resources to access the Internet or e-mail systems. (d) Information is Not Private: The City computers and the data stored on them are, and remain at all times, the property of the City of Wylie. As such, all messages created, sent, or retrieved over the Internet or the City's electronic mail systems are the property of the City of Wylie, and should not be considered private information. Employees have no right to privacy as to any information or file transmitted through or stored in the City's computer systems, electronic mail, or other technical resources. (e) Use With Respect for Others. Access to the Internet via City resources and use of City provided e-mail is only for City purposes. To that end, the use shall not disrupt or interfere with the work of other network users, adversely affect the operation of the Internet or the City's own internal network, or misrepresent the interests of the City. (f) Monitoring and Disclosure: The City reserves the rights to access, retrieve, read and disclose any data, messages or files stored on City funded systems for any purpose. Employees should be aware that, even when a message is erased or a visit to a web site is closed; it is still possible to recreate the message or locate the web site. The City reserves the right to monitor use of these systems to prevent abuse, enforce other policies, and access information. Access may occur in, but is not limited to, situations indicating: (1) impropriety, (2) violation of City policy, (3) legal requirements, (4) suspected criminal activities, (5) breach of system security, or (6) to locate substantive information or monitor employee's performance and conduct. The contents of these systems may be disclosed by the City Management within or outside the City without employee permission. Furthermore, all communications including text and images may be disclosed to law enforcement or other third parties without prior consent of the sender or the receiver. The City has unlimited access to protect the security of these systems or the City's property rights. (g) Consent All City employees, who are provided with access to the City's e-mail system and/or the Internet, are required to abide by the City's policy contained here and in other relevant documents. Resolution No. 2005-31(R) Establishing Intemet/E-Mail Usage Policy 3 SECTION 3. Use of the Internet. The City provides Internet access to employees for their use in performing their duties for the City. All employees of the City are responsible for using Internet resources in an effective, ethical, and lawful manner. It is the City policy that the Internet resources, like other City assets, be used for the benefit of the City. All Internet use should be congruent with the City's overall government policies. The City reserves the right to monitor and/or log all network activity with or without notice, including all web site communications, and therefore, users should have no expectations of privacy in the use of these resources. Use of the system in violation of this or other City policies is prohibited and may lead to disciplinary action, up to and including termination. (a) Uses that are acceptable and encouraged: (1) Communications and information exchanges directly relating to the mission, Charter and work tasks of the City; (2) Announcements of City procedures, meetings, policies, services, or activities; (3) Use for advisory, standards, research, analysis, and professional society or development activities related to the user's City job-related duties; and (4) Use in applying for and administering grants or contracts for City research programs. (b) Uses that are unacceptable: It is unacceptable for a user to access, use, submit, publish, display, download, save, or transmit on the network, or on any computer system, any information which: (1) Violates or infringes on the rights of any other person, including the right to privacy; (2) Contains defamatory, false, inaccurate, abusive, obscene, pornographic, profane, sexually oriented, threatening, racially offensive, or otherwise biased, discriminatory, or illegal material; (3) Violates City regulations prohibiting sexual harassment; Resolution No. 2005-31 (R) Establishing IntemetlE-Mail Usage Policy 4 (4) Restricts or inhibits other users from using the system, or the efficiency of the computer system; (5) Encourages the use of controlled substances or uses the system for the purpose of criminal intent; or (6) Uses the system for any other illegal purpose. (c) It is also unacceptable for a user to use the facilities and capabilities of the system to: (1) Conduct any non-approved business; (2) Solicit the performance of any activity that is prohibited by law; (3) Transmit material, information or software in violation of any local, state or federal law; (4) Conduct any political activity; (5) Conduct any non-City-related fund raising or public relations activities; (6) Engage in any activity for personal gain or personal business transactions; or (7) Make any unauthorized purchases. (d) Copyrighted Material. Users may download copyrighted material, but its use must be strictly within the agreement as posted by the author or current copyright law. The federal Copyright Act at 17 U.S.c. 101 et seq. (1988) protects and prohibits misuse of all original works of authorship in any tangible medium of expression. This includes a prohibition on plagiarism (using someone else's ideas or writing and passing it on as one's own). (e) E-Mail. Internet e-mail is considered network activity, thus, it is subject to all policies regarding acceptable/unacceptable uses of the Internet as well as City's e-mail policy. Users should not consider Internet e-mail to be either private or secure. Resolution No. 2005-31(R) Establishing IntemetlE-Mail Usage Policy 5 (f) Passwords. Access to the Internet may require a password and authorized employees are prohibited from giving their password to any other person. SECTION 4. Uses of E-mail System. The City provides an e-mail system to employees for their use in performing their duties for the City. All employees of the City are responsible for using the e-mail system in an effective, ethical, and lawful manner. It is the City policy that the e-mail system, like other City assets, be used for the benefit of the City. All e-mail use should be congruent with the City's overall government policies. The City reserves the right to monitor and/or log all network activity with or without notice, including all web site communications, and therefore, users should have no expectations of privacy in the use of these resources. Use of the system in violation of this or other City policies is prohibited and may lead to disciplinary action, up to and including termination. (a) The City's e-mail system is for official City business and it shall be unacceptable to use the system for unrelated purposes, including but not limited to, the following: (1) To send or receive "chain" or similar type "letters." (2) To send or receive documents in violation of copyright or other laws. (3) To knowingly open e-mail not directed to you. (4) To send messages in violation of City security policies. (5) To forward electronic messages without a legitimate business purpose under circumstances likely to lead to embarrassment of the sender or to violate the clearly expressed desire of the sender to restrict additional dissemination. (6) To send messages that are false or misleading, inaccurate, abusive, obscene, pornographic, profane, sexually oriented, threatening, offensive, discriminatory, or illegal, including but not limited to sending messages under an assumed name or with the intent to obscure the origin of the message. Resolution No. 2005-31 (R) Establishing Intemet/E-Mail Usage Policy 6 (7) To solicit or proselytize for commercial ventures, religious or political causes, outside organizations or other non-job related solicitations. (b) Avoid "carbon copying" individuals who have no direct involvement or "need-to-know." Likewise, e-mail to all users should only be used on very rare occasions when every person on the system has a direct need to know. (c) Avoid "forwarding" e-mail to a third party unless necessary. (d) When sending an e-mail requiring "action," be sure to indicate which "TO" addressee(s) is/are to take the action. (e) Do not "say" anything in an e-mail message that could prove embarrassing or compromising to you or others. Each employee is responsible for the content of all text, audio, or images they transmit. (f) Avoid potentially contentious exchanges through e-mail. (g) Confidential and sensitive information, such as attorney-client privileged information; health or medical information should not be communicated via e-mail. (h) Communications that would be inappropriate under City policies are equally unacceptable if delivered via electronic communication. These communications may include, but are not limited to, harassing or discriminatory comments and insubordinate statements. (i) Use your common sense in determining when to use e-mail, in what is said, and to whom. SECTION 5. Security and Virus Protection. (a) E-mail and/or Internet access may utilize passwords for security; however employees should be aware that the reliability of such tools for maintaining confidentiality cannot be guaranteed. (b) To prevent computer viruses from being transmitted through the system, employees are not permitted to download any software onto their computer or any drive in that computer. When downloading a file or opening an e-mail attachment, users must Resolution No. 2005-31(R) Establishing Intemet/E-Mail Usage Policy 7 scan all materials with City provided virus protection software. Additional consideration of policies established by the IT Division should be used in determining how to handle potentially damaging e-mail or files. (c) At the discretion of the City Manager, systems may be checked for software not approved for official business use. SECTION 6. Enforcement. This policy is intended to be illustrative of the range of acceptable and unacceptable uses of the Internet and e-mail systems provided by the City of Wylie and are not necessarily exhaustive. Questions about specific uses should be directed to the user's supervisor. Immediately upon implementation of this policy, supervisors will be responsible to provide a copy of this policy to/ and collect signed consent forms from, all employees who currently have access to the City's Internet or e-mail systems. Prior to authorizing new access, the supervisor is responsible to provide a copy of this policy to/ and collect signed consent forms from all employees who will have access to the City's Internet or e-mail systems. The supervisor will review alleged or suspected violations of the policy and clear violations may result in disciplinary actions. Any user violating these provisions or applicable local, state or federal laws is subject to immediate loss or restriction of Internet/e-mail privileges, additional disciplinary actions, up to and including termination of employment, and/or criminal prosecution. SECTION 7. Consent Agreement. As a condition of employment, all City employees must aCknowledge that all computer and electronic systems, including but not limited to/ electronic mail and Internet network activity are the property of the City, and therefore, they should not consider any activity to be private. Current users of the City's Internet or e-mail systems must sign the consent form provided, within thirty (30) days of receiving a copy of this policy. Prior to obtaining new access to Internet or e-mail systems provided by the City, employees must sign the consent form provided. By signing the consent form, users acknowledge that they have received a copy of the policy, read it, and understand the City's Policy and the potential penalties for non-compliance. Resolution No. 2005-31 (R) Establishing Intemet/E-Mail Usage Policy 8 PASSED AND DULY ADOPTED by the City Council of the City of Wylie, Texas, this 17th day of November, 2005. e".....-""". ..<; .:: ~ <9..... ~)..,,; ~ ,~..~ r ~. '.:, 11-- . ., .. , . .' ~~ ,.::. ;'1 'n_ i E Tt,. 'i-- ,,'- ~/,. ",\',\. "IJUI!~\..t,' Resolution No. 2005-31(R) Establishing Intemet/E-Mai1 Usage Policy 9